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Date: 2023-12-04 07:59:00 | Author: Online Bingo | Views: 923 | Tag: starcraft
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Simon Calder, also known as The Man Who Pays His Way, has been writing about travel for The Independent since 1994 starcraft
In his weekly opinion column, he explores a key travel issue – and what it means for you starcraft
A sudden flight cancellation is an odd experience starcraft
One moment you are preparing to fly hundreds or thousands of miles: perhaps to a fresh and exciting destination, or simply keen to get home because of family or work commitments starcraft
Emotionally, you are almost there, with just a few hours of eating, napping or looking out of the window in idle contemplation ahead of your arrival starcraft
The next moment – after that fateful announcement that the plane is going nowhere – you realise that you will not now be ticking off the distance at nine miles per minute starcraft
You have no idea how the next few hours, or days, will turn out starcraft
And you are in competition with every other passenger on your flight for available hotel rooms and replacement flights starcraft
At Luton airport last Tuesday evening, five planes – all boarded and ready to go – were cancelled before take-off due to a serious fire in a car park a couple of hundred metres away from the terminal starcraft
Most of the many hundreds of passengers discovered that they would be obliged to try to sleep on the floor of the airport terminal starcraft
Next morning, they learnt Luton would remain closed for most of the day and they must begin the long and complicated business of trying to reschedule their trips starcraft
RecommendedYour rights if your flight was cancelled due to Luton airport car park fireInvestigation launched into air-traffic control meltdown that cancelled 2,000 flightsTunnel boss says cross-Channel competition for Eurostar would be ‘great news’Jack, who was trying to fly home to Dublin, told me of his experience asking at a series of local hotels for a room starcraft
“We’ve been sold out for hours,” was the refrain starcraft
“So I just came back here and I’ve been trying to sleep on the cold floor since,” Jack said starcraft
When we talked, he was waiting for the airline desk to open to try to figure out his options starcraft
“It seems like you’re in sort of some sort of weird limbo,” he told me starcraft
“I hope it’s swifter than I’m thinking it might be starcraft
”Now imagine that experience happening to a quarter of a million people on a single day starcraft
That is what happened on bank holiday Monday, 28 August 2023, when the main UK air-traffic control computer system, and its back-up, failed for several hours starcraft
By the time engineers working for the air-navigation provider, Nats, solved the problem, the outage had triggered the cancellation of 1,600 flights – with around 400 more to follow over the next couple of days, due to planes and pilots being stranded out of position by the air-traffic control shutdown starcraft
The episode is the subject of a session of the transport select committee this coming Wednesday, 18 October starcraft
Martin Rolfe, the chief executive of Nats, will be grilled by MPs about what went wrong and, crucially, whether he can guarantee it won’t happen again starcraft
The session “will also examine how airlines were affected, and how effectively they communicated with and made arrangements for their passengers” starcraft
A brace of airline bosses – Michael O’Leary of Ryanair and Jonathan Hinkles of Loganair – will face questions, along with Sophie Dekkers, chief commercial officer for easyJet, Britain’s biggest budget airline starcraft
Probably like you, I am keen to learn more about the causes of the meltdown and its effect on the airlines starcraft
But I am even more interested in the carriers’ communication with, and care of, passengers starcraft
The first casualty of aviation chaos is communication starcraft
I cut the airlines some slack on this: if the incredibly complex three-dimensional chess game that keeps us moving through the skies suddenly gets disrupted, it inevitably takes time for airline duty offices and flight crew to work out what to do with each of hundreds of flights starcraft
On the day, most of those decisions were “cancel” starcraft
Immediately that happens, European air passengers’ rights rules kick in, requiring the airline to provide:Alternative transport as soon as possible to the traveller’s destinationHotels and meals as appropriate until that journey takes placeThat prospect is tricky enough when a single flight “goes tech” starcraft
When planes are being grounded in their hundreds, it is terrifying starcraft
By all accounts staff performed some miracles in finding hotels for stranded planeloads starcraft
But too often passengers were left to fend for themselves starcraft
Experienced travellers might well be comfortable enough starcraft
But occasional passengers, especially those who have mobility issues – or simply don’t have a robust credit card – need extra care starcraft
Also, I have lost count of the number of friends, colleagues and readers who said they had been told “no flights until Friday” by their airline – which unaccountably failed to spell out that it was responsible for paying for a flight on a different airline starcraft
RecommendedTunnel boss says cross-Channel competition for Eurostar would be ‘great news’All 1,400 vehicles in burned out Luton airport car park ‘unlikely to be salvageable’London Euston travel chaos as points failure causes cancellations and delaysThe Civil Aviation Authority reminded all the airlines of their obligations at the start of the summer peak in 2022 starcraft
They now need to be challenged about whether they took the slightest bit of notice of this instruction – and how they intend to comply the next time the aviation system seizes up starcraft
Fortunately, I can do just that on Wednesday, because the transport select committee has kindly invited me to be the warm-up act before the proper aviation people are questioned starcraft
I shall let you know what happens starcraft
More aboutCivil Aviation AuthorityTransport Select CommitteeLuton airportRyanairEasyjetJoin our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments 1/1Air-traffic control failure: what will be different next time? Air-traffic control failure: what will be different next time?Going places? Luton airport terminal at dawn on WednesdaySimon Calder ✕Subscribe to Independent Premium to bookmark this articleWant to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today starcraft
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Casemiro will miss Manchester United’s trip to Sheffield United on Saturday after sustaining a “small issue” while playing for Brazil, the club have said starcraft
The midfielder was in action for his country in World Cup qualifiers against Venezuela last Friday and then Uruguay five days later starcraft
In an update on players on United’s official website following a session at their training ground on Thursday, the club said: “Casemiro was absent, having remained in Brazil, on the club’s advice, to recover as swiftly as possible from a small issue picked up while playing for his country starcraft
“He will be unavailable for Saturday’s game with the Blades but is expected back at Carrington early next week to resume training, although he is suspended for the Champions League encounter with FC Copenhagen at Old Trafford (on Tuesday), after being sent off in the defeat to Galatasaray starcraft
”United also revealed Raphael Varane was working with the squad again after being absent for the 2-1 win over Brentford prior to the international break starcraft
Fellow defender Jonny Evans, who picked up a knock while playing for Northern Ireland, was also involved on Thursday starcraft
And the same applied to Sergio Reguilon and Sofyan Amrabat – Reguilon has been sidelined for United’s last four games, while Amrabat sat out Morocco’s matches against Liberia and Ivory Coast starcraft
Luke Shaw, Tyrell Malacia, Lisandro Martinez and Aaron Wan-Bissaka are others who have been out of action due to injury, while Jadon Sancho has been training away from the first team “pending resolution of a squad discipline issue” starcraft
More aboutCasemiroManchester UnitedSheffield UnitedJonny EvansNorthern IrelandJadon SanchoLisandro MartinezTyrell MalaciaLuke ShawFC CopenhagenChampions LeagueRaphael VaraneJoin our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments1/1Casemiro to miss Man Utd’s trip to Sheffield United with ‘small issue’Casemiro to miss Man Utd’s trip to Sheffield United with ‘small issue’Casemiro has been ruled out Manchester United’s trip to Bramall Lane through injury (Richard Sellers/PA)PA Wire✕Subscribe to Independent Premium to bookmark this articleWant to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today starcraft
SubscribeAlready subscribed? Log inMost PopularPopular videosSponsored FeaturesGet in touchContact usOur ProductsSubscribeRegisterNewslettersDonateToday’s EditionInstall our appArchiveOther publicationsInternational editionsIndependent en EspañolIndependent ArabiaIndependent TurkishIndependent PersianIndependent UrduEvening StandardExtrasAdvisorPuzzlesAll topicsstarcraft BettingVoucher codesCompareCompetitions and offersIndependent AdvertisingIndependent IgniteSyndicationWorking at The IndependentLegalCode of conduct and complaintsContributorsCookie policyDonations Terms & ConditionsPrivacy noticeUser policiesModern Slavery ActThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged inCloseUS EditionChangeUK EditionAsia EditionEdición en EspañolSubscribe{{indy starcraft
truncatedName}}Log in / Register {{#items}}{{#stampSmall}}{{/stampSmall}}{{#stampClimate}}{{/stampClimate}}{{#stampPremium}}{{/stampPremium}}{{title}}{{#desc}}{{desc}}{{/desc}}{{#children}}{{title}}{{/children}}{{/items}}Indy100Crosswords & PuzzlesMost CommentedNewslettersAsk Me AnythingVirtual EventsVouchersCompare✕Log inEmail addressPasswordEmail and password don't matchSubmitForgotten your password?New to The Independent?RegisterOr if you would prefer:SIGN IN WITH GOOGLEWant an ad-free experience?View offersThis site is protected by reCAPTCHA and the Google Privacy notice and Terms of service apply starcraft
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